We protect your
privacy

 

Data protection

The responsible party in terms of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

ProTerra Maroc Sarl
Michael Wielage
Hay El Kassam 1 N° B71
73000 Dakhla
Morocco
Email: contact@proterra.ma
Tel: +212 6 53 02 45 51

Your data protection rights

You can exercise the following rights at any time using the contact details provided for our Data Protection Officer:

  • Information about your data stored by us and its processing (Art. 15 DSGVO),
  • Correction of inaccurate personal data (Art. 16 DSGVO),
  • Deletion of your data stored by us (Art. 17 DSGVO),
  • Restriction of data processing, provided that we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
  • Objection to the processing of your data by us (Art. 21 DSGVO) and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible body.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when you visit our website

Type and purpose of processing:

When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

They are processed in particular for the following purposes:

  • Ensuring a smooth connection setup of the website,
  • Ensuring a smooth use of our website,
  • Evaluating system security and stability, and
  • to optimize our website.

We do not use your data to draw conclusions about your person. Information of this kind will be evaluated by us if necessary anonymized statistically to optimize our website and the technology behind it.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Receiver:

Receivers of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Duration of storage:

The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your terminal device (laptop, tablet, smartphone or similar) when you visit our website.

You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you can find the necessary information at the following links:

Technically necessary cookies

Type and purpose of processing

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

Takeover of language settings

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Receivers of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision mandated or required:

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited.

Contradiction

Read more about this in the information on your right to object in accordance with Art. 21 DSGVO below.

Contact form

Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This serves the assignment of the request and the subsequent response to the same. The specification of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we want to make it easy for you to contact us. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you wish to contact us, we will do so.

If you contact us to request a quote, the data entered in the contact form will be processed for the purpose of carrying out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipient:

Receivers of the data are, where applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after the request has been processed.

If there is a contractual relationship, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Information about your right to object according to Art. 21 DSGVO

Individual right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the DSGVO (processing of data on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the DSGVO.

If you object to the processing of personal data concerning you, you have the right to object at any time on grounds relating to your particular situation; this also applies to profiling based on this provision within the meaning of Article 4(4) of the DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Recipient of an objection

Michael Wielage

contact@proterra.ma

Modification of our privacy policy

We reserve the right to adapt this privacy policy to ensure that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply to your next visit.

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Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:

Michael Wielage

contact@proterra.ma

Parts of this privacy statement were created with the help of activeMind AG, the experts in external data protection (version #2020-09-30) and then translated into English.